Welcome to MSB Carrom Pool Pvt. Ltd. ("we", "our", "us"). These Terms of Use ("Terms") govern your use of our skill-based Carrom gaming platform ("Platform") through our website and/or mobile app.
By accessing or using the platform, you agree to be bound by these Terms. If you do not agree, do not use the Platform.
1. Eligibility
- You must be 18 years or older to use this platform.
- You must be legally capable of entering into a binding contract as per Indian laws.
2. Skill-Based Game Declaration
- MSB Carrom Pool offers games of skill as defined under Indian law.
- The outcome of the game is determined by the user's skill, strategy, and practice.
- No element of chance or gambling is involved.
3. Account Registration
- You must register using a valid mobile number and complete KYC verification (PAN, Aadhaar) before withdrawing winnings.
- You are responsible for maintaining the confidentiality of your account credentials.
4. Deposits and Withdrawals
- You can deposit funds via authorized payment gateways.
- Withdrawals can be made to verified bank accounts/UPI once KYC is complete.
- We reserve the right to hold or reverse transactions if any fraudulent or suspicious activity is detected.
5. Bonuses and Offers
- Promotional bonuses may be offered. These are non-withdrawable unless converted into winnings via gameplay.
- We may change or cancel offers anytime.
6. Fair Play & Anti-Cheating
- Any form of cheating, manipulation, or unfair gameplay will result in account suspension and fund forfeiture.
- Bots, auto-clickers, or tampering tools are strictly prohibited.
7. Responsible Gaming
- Playing for real money involves financial risk. Please play responsibly.
- If you feel addicted, please take a break or contact our support to self-exclude.
8. Taxes
- Users are responsible for complying with any applicable tax laws.
- As per Section 194BA of the Income Tax Act, TDS may be deducted from winnings as required.
9. Termination
- We reserve the right to terminate or suspend your account if you violate these Terms or any applicable laws.
10. Limitation of Liability
- We are not liable for any indirect, incidental, or special damages arising from your use of the platform.
11. Grievance Redressal
If you have a complaint, contact us at:
- Email: support@msbcarrompool.com
- Phone: +91-8167522276
We aim to respond within 72 hours.
12. Jurisdiction
These Terms shall be governed by and interpreted in accordance with the laws of India. Disputes shall be subject to the courts of West Bengal.